Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Introduction
ORAM Colonizera LLP and ORAM Developments Private Limited ("Company", "We", "Our", "Us") value and respect the privacy of all individuals ("User", "You", "Your") who visit our website (oram.co.in), mobile applications, and associated platforms (collectively referred to as the "Platform").
This Privacy Policy is framed in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, along with other applicable Indian laws and ethical standards. It explains how we collect, use, store, process, and safeguard personal and sensitive personal data voluntarily provided by you or lawfully obtained from third parties.
By accessing or using our Platform, you consent to the terms outlined herein.
Information We Collect
Personal Information
We collect personal information, including but not limited to:
- Your name and gender
- Contact number and email address
- Address and age
- Occupation and interests
- Identity documentation
This information is collected when you register, enquire, or interact with our services.
Technical Information
Additionally, we collect technical information such as:
- IP addresses and browser types
- Device identifiers
- Geolocation data
- Cookie-related information
This data is collected through automated means during your interaction with our Platform.
Third-Party Data
Data provided by lawful third-party sources in relation to your transactions with us may also be maintained as per this policy. You expressly consent to receiving communications from us via your registered mobile number, email, or other mediums such as SMS, WhatsApp, and push notifications.
How We Use Your Information
The personal information collected is used solely for legitimate purposes, including:
- Processing and responding to queries
- Fulfilling requests and service agreements
- Customising your digital experience
- Providing project updates
- Ensuring compliance with statutory and regulatory requirements
- Internal analysis to improve our services
Important: We do not sell, rent, or trade your information to any third party, and any disclosure is strictly subject to your explicit consent, legal requirements, or sharing with authorised service providers bound by confidentiality obligations.
Data Security
We implement reasonable security practices to safeguard your personal data, including:
- Data encryption and secure storage
- Access controls and regular audits
- Secure transmission protocols
- Regular security assessments
While we take utmost care to protect your information, you acknowledge that no online transmission or storage system is entirely secure.
Your Rights
You have the right to:
- Update and correct your personal data
- Withdraw consent for data processing
- Request deletion of your personal data
- Access information about how your data is used
These rights are subject to applicable legal or contractual obligations.
Policy Updates
Any changes to this policy will be updated on our website, and your continued use of the Platform will constitute acceptance of the updated terms. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Information
Grievance Officer
For any privacy-related concerns, you may contact our designated Grievance Officer:
Name: [Insert Name]
Email: [Insert Email]
Address: [Insert Registered Office Address]
Response Time: We will acknowledge grievances within 48 hours and aim to resolve them within 30 days as per applicable law.